/* ── FAB Wrapper (holds bubble + button together) ── */
.sn-chat-fab-wrap {
  position: fixed;
  bottom: 28px;
  right: 28px;
  display: flex;
  align-items: center;
  gap: 10px;
  z-index: 1100;
}

/* ── "Need help?" bubble ── */
.sn-chat-help-bubble {
  background: #fff;
  color: #05122E;
  font-size: 13.5px;
  font-weight: 700;
  padding: 10px 18px;
  border-radius: 22px 22px 4px 22px;
  box-shadow: 0 6px 24px rgba(18, 71, 186,0.15), 0 2px 8px rgba(0,0,0,0.10);
  white-space: nowrap;
  border: 1px solid #e0e4f5;
  opacity: 1;
  transform: translateX(0);
  transition: opacity 0.3s ease, transform 0.3s ease;
  pointer-events: none;
  user-select: none;
  animation: sn-bubble-in 0.4s cubic-bezier(.34,1.4,.64,1) both;
  letter-spacing: -0.1px;
}
@keyframes sn-bubble-in {
  from { opacity: 0; transform: translateX(16px); }
  to   { opacity: 1; transform: translateX(0); }
}
.sn-chat-help-bubble.is-hidden {
  opacity: 0;
  transform: translateX(12px);
  pointer-events: none;
}

.sn-chat-fab {
  position: relative;
  width: 72px;
  height: 72px;
  border-radius: 50%;
  background: transparent;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 20px rgba(18, 71, 186,0.28), 0 2px 8px rgba(0,0,0,0.15);
  z-index: 1100;
  transition: transform 0.18s cubic-bezier(.34,1.56,.64,1), box-shadow 0.18s;
  color: #fff;
  flex-shrink: 0;
  overflow: visible;
  padding: 0;
}

/* Glow ring – inner */
.sn-chat-fab::before {
  content: '';
  position: absolute;
  inset: -6px;
  border-radius: 50%;
  border: 2.5px solid rgba(18, 71, 186, 0.55);
  animation: sn-fab-ring 2.2s ease-out infinite;
  pointer-events: none;
}
/* Glow ring – outer */
.sn-chat-fab::after {
  content: '';
  position: absolute;
  inset: -6px;
  border-radius: 50%;
  border: 2px solid rgba(18, 71, 186, 0.25);
  animation: sn-fab-ring 2.2s ease-out infinite 0.55s;
  pointer-events: none;
}
@keyframes sn-fab-ring {
  0%   { transform: scale(1);    opacity: 0.9; }
  70%  { transform: scale(1.35); opacity: 0;   }
  100% { transform: scale(1.35); opacity: 0;   }
}
/* Stop ring when chat is open */
.sn-chat-fab.is-open::before,
.sn-chat-fab.is-open::after {
  animation: none;
  opacity: 0;
}

.sn-chat-fab:hover {
  transform: scale(1.08);
  box-shadow: 0 6px 28px rgba(18, 71, 186,0.48), 0 3px 10px rgba(0,0,0,0.22);
}
.sn-chat-fab:active { transform: scale(0.96); }
.sn-chat-fab .fab-icon-open  { display: flex; }
.sn-chat-fab .fab-icon-close { display: none; }
.sn-chat-fab.is-open .fab-icon-open  { display: none; }
.sn-chat-fab.is-open .fab-icon-close { display: flex; }

[data-theme="dark"] .sn-chat-help-bubble {
  background: #05122E;
  color: #E8EEFD;
  border-color: #0E358B;
  box-shadow: 0 4px 18px rgba(0,0,0,0.35);
}

.sn-chatbot-window {
  position: fixed;
  bottom: 110px;
  right: 28px;
  width: 370px;
  max-height: 610px;
  background: var(--bg, #fff);
  border-radius: 16px;
  box-shadow: 0 8px 40px rgba(18, 71, 186,0.16), 0 2px 12px rgba(0,0,0,0.14);
  border: 1px solid var(--border, #d8dcf0);
  display: flex;
  flex-direction: column;
  z-index: 1099;
  overflow: hidden;
  opacity: 0;
  pointer-events: none;
  transform: translateY(18px) scale(0.97);
  transform-origin: bottom right;
  transition: opacity 0.22s ease, transform 0.22s cubic-bezier(.34,1.3,.64,1);
}
.sn-chatbot-window.is-open {
  opacity: 1;
  pointer-events: all;
  transform: translateY(0) scale(1);
}

.snbot-header {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 16px 12px;
  background: linear-gradient(90deg, #09245D 0%, #1247BA 50%, #457AED 100%);
  flex-shrink: 0;
}
.snbot-header-avatar {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: rgba(255,255,255,0.15);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  flex-shrink: 0;
}
.snbot-header-info { flex: 1; min-width: 0; }
.snbot-header-name { font-size: 14px; font-weight: 700; color: #fff; line-height: 1.2; }
.snbot-header-status {
  font-size: 11px; color: rgba(255,255,255,0.78);
  display: flex; align-items: center; gap: 5px;
  margin-top: 2px;
}
.snbot-online-dot {
  width: 7px; height: 7px;
  background: #4ade80;
  border-radius: 50%;
  flex-shrink: 0;
  animation: snbot-pulse 2s infinite;
}
@keyframes snbot-pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.45; }
}
.snbot-header-actions { display: flex; gap: 2px; }
.snbot-header-btn {
  background: none; border: none; cursor: pointer;
  color: rgba(255,255,255,0.8);
  width: 28px; height: 28px;
  border-radius: 6px;
  display: flex; align-items: center; justify-content: center;
  transition: background 0.12s, color 0.12s;
}
.snbot-header-btn:hover { background: rgba(255,255,255,0.18); color: #fff; }

.snbot-welcome {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 36px 24px 28px;
  gap: 0;
  flex: 1;
}
.snbot-welcome-icon {
  width: 58px; height: 58px;
  border-radius: 50%;
  background: linear-gradient(135deg, #e8eeff 0%, #d4deff 100%);
  display: flex; align-items: center; justify-content: center;
  color: var(--blue, #1247BA);
  margin-bottom: 14px;
  box-shadow: 0 4px 18px rgba(18, 71, 186,0.12);
}
.snbot-welcome-title {
  font-size: 17px; font-weight: 700;
  color: var(--text, #05122E);
  margin-bottom: 8px;
  letter-spacing: -0.2px;
}
.snbot-welcome-sub {
  font-size: 12.5px; color: var(--text3, #8890b5);
  text-align: center; line-height: 1.6;
  max-width: 240px;
  margin-bottom: 24px;
}
.snbot-start-btn {
  display: flex; align-items: center; gap: 8px;
  background: linear-gradient(135deg, #1247BA 0%, #1247BA 60%, #457AED 100%);
  color: #fff;
  border: none;
  border-radius: 24px;
  padding: 11px 26px;
  font-size: 13.5px; font-weight: 600;
  cursor: pointer;
  font-family: inherit;
  box-shadow: 0 4px 16px rgba(18, 71, 186,0.32);
  transition: transform 0.15s cubic-bezier(.34,1.56,.64,1), box-shadow 0.15s;
  margin-bottom: 12px;
}
.snbot-start-btn:hover {
  transform: translateY(-2px) scale(1.03);
  box-shadow: 0 6px 22px rgba(18, 71, 186,0.4);
}
.snbot-start-btn:active { transform: scale(0.97); }
.snbot-welcome-hint {
  font-size: 11px;
  color: var(--text-muted, #a9aecf);
}

.snbot-messages {
  flex: 1;
  overflow-y: auto;
  padding: 12px 14px 6px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  scroll-behavior: smooth;
  min-height: 0;
}
.snbot-messages::-webkit-scrollbar { width: 4px; }
.snbot-messages::-webkit-scrollbar-thumb { background: var(--border, #d8dcf0); border-radius: 2px; }

.snbot-msg-row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
  animation: snbot-msg-in 0.18s ease;
}
@keyframes snbot-msg-in {
  from { opacity: 0; transform: translateY(6px); }
  to   { opacity: 1; transform: translateY(0); }
}
.snbot-msg-row.user { flex-direction: row-reverse; }
.snbot-msg-row.user > div:last-child {
  max-width: 78%;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
}
.snbot-msg-row.bot > div:last-child {
  max-width: 78%;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
}

.snbot-msg-avatar {
  width: 28px; height: 28px;
  border-radius: 50%;
  background: var(--blue, #1247BA);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  font-size: 11px; font-weight: 700;
  flex-shrink: 0;
  align-self: flex-end;
}
.snbot-msg-avatar.bot-avatar {
  background: linear-gradient(135deg, #1247BA, #457AED);
}
.snbot-msg-bubble {
  display: inline-block;
  max-width: 100%;
  padding: 9px 13px;
  border-radius: 12px;
  font-size: 13px; line-height: 1.5;
  color: var(--text, #05122E);
  background: var(--bg2, #f9f8ff);
  border: 1px solid var(--border, #d8dcf0);
  word-break: break-word;
  box-sizing: border-box;
}
.snbot-msg-row.user .snbot-msg-bubble {
  background: var(--blue, #1247BA);
  color: #fff;
  border-color: transparent;
  border-radius: 12px 12px 2px 12px;
}
.snbot-msg-row.bot .snbot-msg-bubble {
  border-radius: 2px 12px 12px 12px;
}
.snbot-msg-time {
  font-size: 10px;
  color: var(--text3, #8890b5);
  margin-top: 3px;
  padding: 0 2px;
}
.snbot-msg-row.user .snbot-msg-time { text-align: right; }

.snbot-typing-row { display: flex; gap: 8px; align-items: flex-end; animation: snbot-msg-in 0.18s ease; }
.snbot-typing-bubble {
  background: var(--bg2, #f9f8ff);
  border: 1px solid var(--border, #d8dcf0);
  border-radius: 2px 12px 12px 12px;
  padding: 10px 14px;
  display: flex; gap: 4px; align-items: center;
}
.snbot-typing-dot {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--text3, #8890b5);
  animation: snbot-typing 1.2s infinite;
}
.snbot-typing-dot:nth-child(2) { animation-delay: 0.2s; }
.snbot-typing-dot:nth-child(3) { animation-delay: 0.4s; }
@keyframes snbot-typing {
  0%, 80%, 100% { transform: scale(0.7); opacity: 0.5; }
  40%           { transform: scale(1);   opacity: 1; }
}

.snbot-options-wrap { display: flex; flex-direction: column; gap: 6px; margin-top: 8px; }
.snbot-option-btn {
  background: var(--bg, #fff);
  border: 1.5px solid var(--blue, #1247BA);
  border-radius: 8px;
  padding: 9px 13px;
  font-size: 13px; font-weight: 500;
  color: var(--blue, #1247BA);
  cursor: pointer;
  text-align: left;
  font-family: inherit;
  transition: background 0.13s, color 0.13s;
  display: flex; align-items: center; gap: 8px;
}
.snbot-option-btn:hover { background: var(--bg-hover, #D1DEFA); }
.snbot-option-btn:disabled { opacity: 0.45; cursor: default; pointer-events: none; }
.snbot-option-btn.is-select {
  border-color: var(--border, #d8dcf0);
  color: var(--text, #05122E);
  background: var(--bg2, #f9f8ff);
}
.snbot-option-btn.is-select:hover {
  border-color: var(--blue, #1247BA);
  color: var(--blue, #1247BA);
  background: var(--bg-hover, #D1DEFA);
}

.snbot-actions-row { display: flex; gap: 8px; margin-top: 6px; flex-wrap: wrap; }
.snbot-action-btn {
  background: none;
  border: 1px solid var(--border, #d8dcf0);
  border-radius: 6px;
  padding: 5px 12px;
  font-size: 12px; font-weight: 500;
  color: var(--text2, #4a5080);
  cursor: pointer;
  font-family: inherit;
  transition: background 0.12s, color 0.12s, border-color 0.12s;
}
.snbot-action-btn:hover { background: var(--hover, #EBECF0); color: var(--text, #05122E); }
.snbot-action-btn.cancel-btn { border-color: #fca5a5; color: #dc2626; }
.snbot-action-btn.cancel-btn:hover { background: #fef2f2; }

.snbot-summary-card {
  background: var(--bg2, #f9f8ff);
  border: 1px solid var(--border, #d8dcf0);
  border-left: 3px solid #22c55e;
  border-radius: 8px;
  padding: 10px 13px;
  margin-top: 6px;
  font-size: 12px; line-height: 1.7;
  color: var(--text, #05122E);
}
.snbot-summary-card .summary-title {
  font-weight: 700; font-size: 12px; color: #16a34a;
  margin-bottom: 5px;
  display: flex; align-items: center; gap: 6px;
}
.snbot-summary-row { display: flex; gap: 6px; }
.snbot-summary-key { color: var(--text3, #8890b5); min-width: 100px; font-weight: 500; }
.snbot-summary-val { color: var(--text, #05122E); font-weight: 600; }

.snbot-input-area {
  display: flex; align-items: center; gap: 8px;
  padding: 10px 12px 12px;
  border-top: 1px solid var(--border, #d8dcf0);
  background: var(--bg, #fff);
  flex-shrink: 0;
  position: relative;
}
.snbot-input {
  flex: 1;
  border: 1.5px solid var(--border, #d8dcf0);
  border-radius: 22px;
  padding: 9px 14px;
  font-size: 13px;
  color: var(--text, #05122E);
  background: var(--input-bg, #f9f8ff);
  outline: none;
  font-family: inherit;
  transition: border-color 0.14s;
}
.snbot-input:focus { border-color: var(--blue, #1247BA); background: var(--bg, #fff); }
.snbot-input::placeholder { color: var(--text-muted, #a9aecf); }
.snbot-input:disabled { opacity: 0.5; cursor: not-allowed; }
.snbot-send-btn {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: var(--blue, #1247BA);
  border: none; cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  color: #fff; flex-shrink: 0;
  transition: background 0.13s, transform 0.13s;
}
.snbot-send-btn:hover { background: #1247BA; transform: scale(1.07); }
.snbot-send-btn:disabled { background: var(--border, #d8dcf0); cursor: not-allowed; transform: none; }

[data-theme="dark"] .sn-chatbot-window {
  background: var(--bg, #030C20);
  border-color: var(--border, #0E358B);
  box-shadow: 0 8px 40px rgba(0,0,0,0.5);
}
[data-theme="dark"] .snbot-welcome-icon {
  background: linear-gradient(135deg, rgba(69, 122, 237,0.15), rgba(69, 122, 237,0.08));
  color: var(--primary-light, #457AED);
}
[data-theme="dark"] .snbot-msg-bubble {
  background: var(--bg2, #05122E);
  border-color: var(--border, #0E358B);
  color: var(--text, #E8EEFD);
}
[data-theme="dark"] .snbot-option-btn {
  background: var(--bg2, #05122E);
  color: var(--primary-light, #457AED);
  border-color: var(--primary-light, #457AED);
}
[data-theme="dark"] .snbot-option-btn.is-select {
  border-color: var(--border, #0E358B);
  color: var(--text, #E8EEFD);
}
[data-theme="dark"] .snbot-input-area {
  background: var(--bg, #030C20);
  border-top-color: var(--border, #0E358B);
}
[data-theme="dark"] .snbot-input {
  background: var(--input-bg, #05122E);
  border-color: var(--border, #0E358B);
  color: var(--text, #E8EEFD);
}
[data-theme="dark"] .snbot-input:focus {
  border-color: var(--primary-light, #457AED);
}
[data-theme="dark"] .snbot-typing-bubble {
  background: var(--bg2, #05122E);
  border-color: var(--border, #0E358B);
}
[data-theme="dark"] .snbot-summary-card {
  background: var(--bg2, #05122E);
  border-color: var(--border, #0E358B);
}

.snbot-photo-card {
  background: var(--bg2, #f9f8ff);
  border: 1px dashed var(--blue, #1247BA);
  border-radius: 10px;
  padding: 12px;
  margin-top: 8px;
  display: flex; flex-direction: column; gap: 10px;
  transition: opacity 0.18s;
}
.snbot-photo-card.is-sending { opacity: 0.55; pointer-events: none; }

.snbot-photo-input {
  position: absolute;
  width: 0; height: 0;
  opacity: 0;
  pointer-events: none;
}
.snbot-photo-prompt {
  display: flex; align-items: center; gap: 10px;
  min-height: 48px;
}
.snbot-photo-icon {
  width: 44px; height: 44px; flex-shrink: 0;
  border-radius: 8px;
  background: var(--bg, #fff);
  border: 1px solid var(--border, #d8dcf0);
  display: flex; align-items: center; justify-content: center;
  color: var(--blue, #1247BA);
}
.snbot-photo-text { flex: 1; min-width: 0; }
.snbot-photo-title {
  font-size: 13px; font-weight: 600;
  color: var(--text, #05122E);
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.snbot-photo-sub {
  font-size: 11.5px; font-weight: 500;
  color: var(--text3, #8890b5);
  margin-top: 1px;
}
.snbot-photo-preview-img {
  width: 56px; height: 56px; flex-shrink: 0;
  border-radius: 8px;
  object-fit: cover;
  border: 1px solid var(--border, #d8dcf0);
}
.snbot-photo-actions {
  display: flex; gap: 8px; flex-wrap: wrap;
}
.snbot-photo-pick-btn,
.snbot-photo-send-btn {
  flex: 1;
  background: var(--blue, #1247BA);
  color: #fff;
  border: none;
  border-radius: 7px;
  padding: 8px 14px;
  font-size: 13px; font-weight: 600;
  cursor: pointer;
  font-family: inherit;
  transition: background 0.13s, transform 0.08s;
  
  display: inline-flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  user-select: none;
}
.snbot-photo-pick-btn:hover,
.snbot-photo-send-btn:hover { background: #0E358B; }
.snbot-photo-pick-btn:active,
.snbot-photo-send-btn:active { transform: translateY(1px); }
.snbot-photo-pick-btn:disabled,
.snbot-photo-send-btn:disabled { opacity: 0.5; cursor: default; }
.snbot-photo-cancel-btn {
  background: none;
  color: var(--text2, #4a5080);
  border: 1px solid var(--border, #d8dcf0);
  border-radius: 7px;
  padding: 8px 14px;
  font-size: 13px; font-weight: 500;
  cursor: pointer;
  font-family: inherit;
  transition: background 0.12s;
}
.snbot-photo-cancel-btn:hover { background: var(--hover, #EBECF0); }
.snbot-photo-cancel-btn:disabled { opacity: 0.5; cursor: default; }

.snbot-msg-photo-bubble {
  padding: 4px !important;
  background: transparent !important;
  border: none !important;
}
.snbot-msg-photo-img {
  max-width: 200px;
  max-height: 200px;
  border-radius: 10px;
  display: block;
  border: 1px solid var(--border, #d8dcf0);
}

[data-theme="dark"] .snbot-photo-card {
  background: var(--bg2, #05122E);
  border-color: var(--primary-light, #457AED);
}
[data-theme="dark"] .snbot-photo-icon {
  background: var(--bg, #030C20);
  border-color: var(--border, #0E358B);
  color: var(--primary-light, #457AED);
}
[data-theme="dark"] .snbot-photo-title { color: var(--text, #E8EEFD); }
[data-theme="dark"] .snbot-photo-preview-img { border-color: var(--border, #0E358B); }
[data-theme="dark"] .snbot-photo-pick-btn,
[data-theme="dark"] .snbot-photo-send-btn {
  background: var(--primary-light, #457AED);
  color: #0a0c1a;
}
[data-theme="dark"] .snbot-photo-pick-btn:hover,
[data-theme="dark"] .snbot-photo-send-btn:hover { background: #2d7cd6; }
[data-theme="dark"] .snbot-photo-cancel-btn {
  border-color: var(--border, #0E358B);
  color: var(--text2, #a0a5c8);
}
[data-theme="dark"] .snbot-photo-cancel-btn:hover { background: var(--hover, #2d3050); }
[data-theme="dark"] .snbot-msg-photo-img { border-color: var(--border, #0E358B); }

@media (max-width: 480px) {
  .sn-chatbot-window {
    width: calc(100vw - 20px);
    right: 10px;
    bottom: 80px;
    max-height: 75vh;
    border-radius: 14px;
  }
  .sn-chat-fab { bottom: 18px; right: 14px; width: 62px; height: 62px; }
}

.snbot-tabs {
  display: flex;
  position: relative;
  background: var(--bg, #fff);
  border-bottom: 1px solid var(--border, #d8dcf0);
  flex-shrink: 0;
}
.snbot-tab {
  flex: 1;
  background: none;
  border: none;
  padding: 13px 12px;
  font-size: 13px;
  font-weight: 600;
  color: var(--text3, #8890b5);
  cursor: pointer;
  font-family: inherit;
  transition: color 0.18s;
  position: relative;
  letter-spacing: -0.1px;
}
.snbot-tab:hover { color: var(--text2, #4a5080); }
.snbot-tab.is-active {
  color: var(--blue, #1247BA);
}
.snbot-tab.is-active::after {
  content: '';
  position: absolute;
  left: 12%;
  right: 12%;
  bottom: -1px;
  height: 2.5px;
  background: var(--blue, #1247BA);
  border-radius: 2px 2px 0 0;
}

.snbot-panel {
  display: none;
  flex-direction: column;
  flex: 1;
  min-height: 0;
  overflow: hidden;
}
.snbot-panel.is-active {
  display: flex;
}

.snbot-hidden-file {
  position: absolute;
  width: 0; height: 0;
  opacity: 0;
  pointer-events: none;
}
.snbot-attach-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--bg2, #f9f8ff);
  border: 1px solid var(--border, #d8dcf0);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--text2, #4a5080);
  cursor: pointer;
  flex-shrink: 0;
  transition: background 0.13s, color 0.13s, border-color 0.13s, transform 0.1s;
  user-select: none;
}
.snbot-attach-btn:hover {
  background: var(--bg-hover, #D1DEFA);
  color: var(--blue, #1247BA);
  border-color: var(--blue, #1247BA);
}
.snbot-attach-btn:active { transform: scale(0.94); }
.snbot-attach-btn.is-disabled {
  opacity: 0.5;
  pointer-events: none;
}

.snbot-input-textarea {
  resize: none;
  line-height: 1.4;
  max-height: 96px;
  overflow-y: auto;
  padding: 9px 14px;
  border-radius: 18px;
  font-family: inherit;
}
.snbot-input-textarea::-webkit-scrollbar { width: 3px; }
.snbot-input-textarea::-webkit-scrollbar-thumb { background: var(--border, #d8dcf0); border-radius: 2px; }

.snbot-attach-preview {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 0 12px;
  padding: 8px 10px;
  background: var(--bg2, #f9f8ff);
  border: 1px solid var(--border, #d8dcf0);
  border-radius: 10px;
  position: relative;
  animation: snbot-msg-in 0.15s ease;
}
.snbot-attach-thumb {
  width: 40px;
  height: 40px;
  border-radius: 7px;
  object-fit: cover;
  flex-shrink: 0;
  border: 1px solid var(--border, #d8dcf0);
}
.snbot-attach-info {
  flex: 1;
  min-width: 0;
}
.snbot-attach-name {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--text, #05122E);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.snbot-attach-size {
  font-size: 11px;
  color: var(--text3, #8890b5);
  margin-top: 1px;
}
.snbot-attach-remove {
  background: none;
  border: none;
  color: var(--text3, #8890b5);
  cursor: pointer;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.12s, color 0.12s;
}
.snbot-attach-remove:hover {
  background: var(--hover, #EBECF0);
  color: #dc2626;
}

.snbot-msg-streaming { /* container while streaming */ }
.snbot-stream-text {
  white-space: pre-wrap;
  word-break: break-word;
}
.snbot-stream-cursor {
  display: inline-block;
  width: 2px;
  height: 0.95em;
  background: currentColor;
  margin-left: 2px;
  vertical-align: text-bottom;
  animation: snbot-stream-blink 0.9s steps(2, start) infinite;
  opacity: 0.7;
}
@keyframes snbot-stream-blink {
  to { opacity: 0; }
}

.snbot-chat-table-wrap {
  margin-top: 8px;
  background: var(--bg2, #f9f8ff);
  border: 1px solid var(--border, #d8dcf0);
  border-radius: 8px;
  padding: 10px 12px;
}
.snbot-chat-table-title {
  font-size: 11.5px;
  font-weight: 700;
  color: var(--text3, #8890b5);
  text-transform: uppercase;
  letter-spacing: 0.4px;
  margin-bottom: 6px;
}
.snbot-chat-table-scroll {
  overflow-x: auto;
  max-width: 100%;
}
.snbot-chat-table-scroll::-webkit-scrollbar { height: 4px; }
.snbot-chat-table-scroll::-webkit-scrollbar-thumb { background: var(--border, #d8dcf0); border-radius: 2px; }
.snbot-chat-table {
  border-collapse: collapse;
  width: 100%;
  font-size: 11.5px;
}
.snbot-chat-table th,
.snbot-chat-table td {
  text-align: left;
  padding: 6px 9px;
  border-bottom: 1px solid var(--border, #d8dcf0);
  white-space: nowrap;
}
.snbot-chat-table th {
  font-weight: 700;
  color: var(--text2, #4a5080);
  background: var(--bg, #fff);
}
.snbot-chat-table td {
  color: var(--text, #05122E);
}
.snbot-chat-table tr:last-child td { border-bottom: none; }

[data-theme="dark"] .snbot-tabs {
  background: var(--bg, #030C20);
  border-bottom-color: var(--border, #0E358B);
}
[data-theme="dark"] .snbot-tab {
  color: var(--text3, #8890b5);
}
[data-theme="dark"] .snbot-tab:hover { color: var(--text2, #a0a5c8); }
[data-theme="dark"] .snbot-tab.is-active {
  color: var(--primary-light, #457AED);
}
[data-theme="dark"] .snbot-tab.is-active::after {
  background: var(--primary-light, #457AED);
}
[data-theme="dark"] .snbot-attach-btn {
  background: var(--bg2, #05122E);
  border-color: var(--border, #0E358B);
  color: var(--text2, #a0a5c8);
}
[data-theme="dark"] .snbot-attach-btn:hover {
  background: var(--hover, #2d3050);
  color: var(--primary-light, #457AED);
  border-color: var(--primary-light, #457AED);
}
[data-theme="dark"] .snbot-attach-preview {
  background: var(--bg2, #05122E);
  border-color: var(--border, #0E358B);
}
[data-theme="dark"] .snbot-attach-thumb { border-color: var(--border, #0E358B); }
[data-theme="dark"] .snbot-attach-name { color: var(--text, #E8EEFD); }
[data-theme="dark"] .snbot-attach-remove:hover {
  background: var(--hover, #2d3050);
  color: #f87171;
}
[data-theme="dark"] .snbot-chat-table-wrap {
  background: var(--bg2, #05122E);
  border-color: var(--border, #0E358B);
}
[data-theme="dark"] .snbot-chat-table th {
  background: var(--bg, #030C20);
  color: var(--text2, #a0a5c8);
}
[data-theme="dark"] .snbot-chat-table th,
[data-theme="dark"] .snbot-chat-table td {
  border-bottom-color: var(--border, #0E358B);
}
[data-theme="dark"] .snbot-chat-table td { color: var(--text, #E8EEFD); }

/* ─── Voice recording (WhatsApp-style) ─────────────────────── */
.snbot-mic-btn {
  background: var(--blue, #1247BA);
}
.snbot-mic-btn:hover { background: #1247BA; }

.snbot-record-bar {
  position: absolute;
  inset: 10px 12px 12px 12px;
  background: var(--bg, #fff);
  display: flex;
  align-items: center;
  gap: 8px;
  z-index: 5;
}
.snbot-rec-delete {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: transparent;
  border: none; cursor: pointer;
  color: #ef4444;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  transition: background 0.13s, transform 0.13s;
}
.snbot-rec-delete:hover { background: rgba(239,68,68,0.10); transform: scale(1.08); }
.snbot-rec-delete:active { transform: scale(0.94); }

.snbot-rec-wave {
  flex: 1;
  display: flex; align-items: center; gap: 10px;
  height: 36px;
  padding: 0 14px;
  border-radius: 22px;
  background: var(--input-bg, #f9f8ff);
  border: 1.5px solid var(--border, #d8dcf0);
  color: var(--text, #05122E);
  font-size: 13px;
  font-variant-numeric: tabular-nums;
}
.snbot-rec-dot {
  width: 10px; height: 10px; border-radius: 50%;
  background: #ef4444;
  animation: snbotPulse 1s ease-in-out infinite;
  flex-shrink: 0;
}
@keyframes snbotPulse {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: 0.45; transform: scale(0.78); }
}
.snbot-rec-bars {
  flex: 1;
  display: flex; align-items: center; gap: 3px;
  height: 18px;
}
.snbot-rec-bars i {
  display: inline-block;
  width: 3px; height: 100%;
  background: var(--blue, #1247BA);
  border-radius: 2px;
  transform-origin: center;
  animation: snbotBars 1s ease-in-out infinite;
}
.snbot-rec-bars i:nth-child(1) { animation-delay: 0.0s; }
.snbot-rec-bars i:nth-child(2) { animation-delay: 0.15s; }
.snbot-rec-bars i:nth-child(3) { animation-delay: 0.30s; }
.snbot-rec-bars i:nth-child(4) { animation-delay: 0.45s; }
.snbot-rec-bars i:nth-child(5) { animation-delay: 0.60s; }
@keyframes snbotBars {
  0%, 100% { transform: scaleY(0.35); }
  50%      { transform: scaleY(1); }
}
.snbot-rec-timer {
  color: var(--text-muted, #6b7090);
  font-size: 12px;
  min-width: 36px;
  text-align: right;
}
.snbot-rec-send {
  background: var(--blue, #1247BA);
}

/* Voice message bubble */
.snbot-msg-voice-bubble {
  display: flex !important;
  flex-direction: column;
  gap: 4px;
  padding: 8px 10px !important;
  min-width: 220px;
}
.snbot-msg-voice-audio {
  width: 220px;
  max-width: 100%;
  height: 36px;
  outline: none;
}
.snbot-msg-voice-dur {
  font-size: 11px;
  color: rgba(255,255,255,0.85);
  align-self: flex-end;
}

/* Dark theme */
[data-theme="dark"] .snbot-record-bar {
  background: var(--bg, #030C20);
}
[data-theme="dark"] .snbot-rec-wave {
  background: var(--input-bg, #252840);
  border-color: var(--border, #383b5a);
  color: var(--text, #e6e7ee);
}

/* ─── Voice reply toggle (header) — POST /api/voice/message/ ────────── */
.snbot-header-btn.is-active {
  background: rgba(255,255,255,0.22);
  color: #fff;
}

/* ─── "Listen" button on bot text bubbles — POST /api/voice/synthesize/ ─── */
.snbot-msg-time { display: inline-flex; align-items: center; gap: 5px; }
.snbot-listen-btn {
  background: none; border: none; cursor: pointer;
  padding: 0; margin: 0;
  width: 16px; height: 16px;
  display: inline-flex; align-items: center; justify-content: center;
  color: var(--text3, #8890b5);
  border-radius: 50%;
  transition: color 0.12s, transform 0.12s;
}
.snbot-listen-btn:hover { color: var(--blue, #1247BA); transform: scale(1.12); }
.snbot-listen-btn:disabled { opacity: 0.5; cursor: default; }
.snbot-listen-btn.is-loading { animation: snbotPulse 1s ease-in-out infinite; }

/* ─── Voice message transcript caption — POST /api/voice/transcribe/ ───── */
.snbot-msg-voice-transcript {
  font-size: 11.5px;
  line-height: 1.4;
  color: var(--text3, #8890b5);
  max-width: 220px;
  text-align: right;
  padding: 0 2px;
  font-style: italic;
}